Submit a support request or complaint:

Important information!

Please always provide the item and serial number as well as the item description. Requests without this information cannot be processed!

You will find the 6-digit item number – serial number of the product – on the underside of JAMARA products. 
Example item number - serial number:
 [XXXXXX - X]

Quick help via FAQs!

For minor questions or quick tips, it's worth taking a look at our FAQ. 

_{There you will find useful information about repairs, returns, and exchanges that may help you immediately—even before you submit the form.}

Find user manuals!

All important instructions and tips for your product are available to you at any time – from safe handling to care. 

_{Take a look at ourDownload-Center. Enter the item number of your JAMARA product and quickly and easily find the correct user manual.}